Question-Details

Air Canada flight not showing on "My Booking" automatically

Asked by Gaurav on May 29, 2025

I just booked a local flight in Air Canada. I received a confirmation email and reference number. However, upon clicking MY BOOKING on website, it doesn't show up. I have to manually enter the reference number. I'm able to access the booked flight after clicking "add booking". However, after I go to the other parts of the website and go back again to MY BOOKING, it is not retained. I have to manually enter again. Is this normal?

For background, I used United Airlines Mileage program instead of Aeroplan since United does not expire. I will be booking 2 more flights so do you have any advice? Should I use aeroplan instead? Because I've read somewhere that I won't be able to check in online or buy upgrades etc when I use United Mileage instead of Aeroplan... Is that true?

Apologies if this is a noob question, since this is my first time using the site.

Thanks!